How can I return my order?

With Prosupplements you can return your order within 14 days. In this period you can return your ordered products or part of them, in the original and unopened packaging.
Please note: to our regret we cannot accept opened containers.

The original delivery note or invoice (or print-out) must be included. You have received it with your order. You may write the reason for return on it.

Return address:

Prosupplements BV
Het Fulfilment Bedrijf
Hendrik Figeeweg 3A
Hal 5, 1
2031BJ Haarlem
The Netherlands

You will receive full refund, original shipping costs included, as soon as possible, but within 14 days. The time limit shall be counted from the day you return the articles or from the day you have indicated that you would like to return the order.

Damaged item

Prosupplements takes utmost care to ensure correct packing. If exceptionally an item should be damaged, please contact Customer Service immediately.

Phone: +31 23 5340039
Email: (Customer Service): info@prosupplements.nl

Complaints

At Prosupplements we do our utmost to ensure you are satisfied with your orders. Nevertheless, should you receive a product that does not meet your expectations, are there any irregularities in delivery or do you have any other complaints, please contact us. We are happy to help and we can probably solve your problem.